国家开放大学婚姻家庭法
Appropriate words for business communication are _____. "
A.precise
B.up-to-date
C.Both A and B
答案是:C

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Courteous words are ______. "
A.polite and negative
B.rude and negative
C.polite and positive
答案是:C

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Every business message is ______. "
A.to promote good will
B.to inform
C. to request
答案是:A

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Minutes are the official _____ of the proceeding of a meeting. "
A.account
B.note
C. record
答案是:C

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
A negative message should be organized in ______ order.
A.direct
B. indirect
C. direct-indirect
答案是:B

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
A positive message should be organized in ______ order.
A.direct
B. indirect
C. direct-indirect
答案是:A

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
All ideas and information should be presented _______.
A.in a sender-oriented manner that emphasizes the benefits t
答案是:B

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Although language is an important part of communication, communication is not simply a matter of understanding and speak
答案是:A

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
"Although language is an important part of communication, communication is not simply a matter of understanding and spea
答案是:A

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
An agenda is the order of business for a meeting and may be used ____ a guide for that meeting.
A.at
B.as
C
答案是:B

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Common mistakes occur when memos are written _____.
A.too frequently
B.to gain attention
C.Both A and B
答案是:C

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Conclusions lead to ______.
A.facts
B.data
C.recommendations
答案是:C

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Data are composed of ______.
A.facts
B.outlines
C.conclusions
答案是:A

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
Emails have their own particular kinds of abuses, including ______.
A.spamming
B.shouting
C.Both A and B
答案是:C

更新时间:2024/6/19 12:41:00
出自:国家开放大学婚姻家庭法学
If the author expects the reader to respond favorably to his report, he uses ______.
A.direct order
B.indirect
答案是:A

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
If the author expects the reader to respond unfavorably to his report or have to be persuaded, he uses ______.
A.d
答案是:B

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
Memos are used for ______ communication ______ an organization.
A.internal… outside
B.internal… within
C.e
答案是:B

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
Paragraphs may vary in length, but in general, they should have ______.
A.a beginning sentence
B.some middle s
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
Supporting information includes essential facts that ______.
A.explain the main idea
B.reinforce the main idea
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
The acceptable letter formats are ______.
A.block format
B.modified block format
C.Both A and B
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
The following is advantages of emails except ______.
A.they can be sent globally to several people at once
B.
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
The main idea of a message is ______.
A.to inform the receiver
B.to persuade the receiver
C.its central the
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
The possible formats of reports are ______.
A.memo reports
B.letter reports
C.Both A and B
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
The purposes of reports are ______.
A.informational
B.analytical
C.informational and analytical
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
The styles of reports are ______.
A.formal
B.informal
C.formal or informal
答案是:C

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
Transition words and phrases are necessary because they ______.
A.connect sentences and paragraphs by showing rela
答案是:A

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
When giving the negative news, the sender must tell the receiver what could be done ______ what couldn’t be done.
A
答案是:A

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
When the receiver views the letter containing a negative message, the sender can use ______.
A.direct order
B.i
答案是:B

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
When the receiver views the letter containing a neutral and positive message, the sender can use ______.
A.direct
答案是:A

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
Which of the following are NOT business meetings?
A.Birthday parties.
B.Staff meetings.
C.Board meetings.
答案是:A

更新时间:2024/6/19 12:40:00
出自:国家开放大学婚姻家庭法学
Which of the following is NOT the guideline for writing memos and emails include?
A. Restricting message to one ma
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the following is NOT the process for planning all messages in internal documents?
A.To gain attention
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the following is NOT the step for planning letters that contain a neutral or positive message?
A.To identi
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the following is the optional part of a business letter?
A.Dateline.
B.Salutation.
C.Postscript.
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the following is the optional part of a business letter?
A.Letter address.
B.Complimentary close.
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the following is the standard part of a business letter?
A.Letter address.
B.Attention line.
C.Enc
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the following is the standard part of a business letter?
A.Subject line.
B.Enclosure notation.
C.C
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which of the followng statesmnets best defines communication?
A.The sending of messages.
B.The sending and inter
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Which sentence is good opening for a response to a request for customer credit information?
A.We appreciate your co
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
Why do business persons use memos and emails?
A.To provide a record.
B.To advise, direct, inform and state poli
答案是:C

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
请选择正确的译文:. Feedback is the response of a receiver to a message. Feedback may be nonverbal (a smile, a frown, a pause, et
答案是:B

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
请选择正确的译文:Company executives as well as all levels of employees must be committed to what is called a culture of inclusiv
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
请选择正确的译文:Written message may be composed, edited, and transmitted on computers. These written electronic messages are fo
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.All business messages should promote good will.
B.The supporting information contains the main idea
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A. In direct order, the main idea precedes its supporting information.
B.Generally, business communica
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.Businessman is a biased word.
B.Actress is an unbiased word.
C.Formal reports usually are writt
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.Flight attendant is unbiased words.
B.Supervisor is a biased word.
C.There are two participants i
答案是:A

更新时间:2024/6/19 12:39:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.In good business writing, the writer sometimes addresses the receiver by name.
B.In business commun
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.Transitions connect sentences and paragraphs by showing relationship between them.
B.A paragraph mus
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.The most common errors found when proofreading are word / letter omissions or additions, transposed let
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
下列陈述正确的是:
A.Omit TO, FROM, DATE and SUBJECT in the simplified memo format.
B.Once you run your word processor’s
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
______ communication that helps to develop a better relationship between you and your receiver builds goodwill.
A.
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
A conversation between supervisors of differing departments is a ________ communication.
A.downward
B.upward <
答案是:C

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
A documents can create a (an) ______ barrier if it is smudged, contains errors in content, spelling, or grammar.
A
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
A memo telling employees that the new supervisor is Beth Kirk is to
A.advise
B." inform
C."
D.record
答案是:B

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
A of an effective team is not afraid to question ineffective techniques or strategies. He or she is always trying to imp
答案是:C

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
According to the course book, which of the following statements is NOT true in letters that contain neutral or positive
答案是:B

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
Communication skills include the ability to use language accurately—______.
A.use proper grammar
B.choose words
答案是:C

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
Cross-culture communication is _____ by which two individuals who do not belong to the same culture communicate with eac
答案是:A

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
Diverse group are better at ______.
A.problem solving
B.decision making
C. Both A and B
答案是:C

更新时间:2024/6/19 12:38:00
出自:国家开放大学婚姻家庭法学
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