—Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs. —____________. I.ll call

答案是：正确答案是：That sounds all right

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Customer service is the service or care that a consumer receives before, during and after a purchase. It.s one of the fa

答案是：1.答案：D 解析：这里考查的是被动语态进行时的用法。is being后面要加动词的过去分词offered，所以选D。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Customers often remain _________ to a business that has excellent service even if their prices are high. 选择一项： A.

答案是：正确答案是：loyal

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Customers won.t find store clerks sitting around _________ . 选择一项： A. watching TV or playing cards B. to wa

答案是：正确答案是：watching TV or playing cards

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

The American idea of customer service is _________ each customer the center of attention. 选择一项： A. made B.

答案是：正确答案是：to make

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

— How do you calculate the fee if we ask you to move the office furniture? — _________________. 选择一项： A. We can

答案是：正确答案是：The cost depends on the floor to move to, the distance

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

— What does the customer.s complaint say? — _________________. 选择一项： A. He says he will write us a thank-you let

答案是：正确答案是：He says he hasn't gotten back the monitor for repairs

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

How to Schedule Your Visa Appointment 　　Payment can be made with a UnionPay debit card or in cash. You can 回答

答案是：1. 答案：B 解析：这里考查的是动词pay的用法。通过联系下文“If paying at a Citic bank

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

You can download and print off the ____________ online. 选择一项： A. from B. form C. formal

答案是：正确答案是：form

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

____________ behalf of Vancouver C&S Int.l Trade Corp., I am pleased to invite you and your colleagues to visit us. 选

答案是：正确答案是：On

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Can you fill me ____________ ? I need some detailed information. 选择一项： A. in B. up C. out

答案是：正确答案是：in

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

—Hey Kyle, guess what! The boss is sending me to Europe for a marketing seminar next month. —__________________You.ve b

答案是：正确答案是：Great! You must be happy.

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

—__________________? — I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm. 选择一项：

答案是：正确答案是：When do you plan to leave

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

1. Can you fill me in? 回答 A. 你能替代我一下吗？ B. 你能为我填写吗？ C. 你能向我详细介绍一下吗？ 2. Not all restaurants accept the card. 回

答案是：1. 答案：C 解析：fill somebody in 意思是tell someone the details abo

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

5. It is very profitable for the issuing offices to finance the funds they collect by issuing traveller’s checks. 回答

答案是：A

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

4. Let me know how you like living out of a suitcase.回答 A. 到时候告诉我没有旅行包你是怎么活下来的。 B. 到时候告诉我你是怎么带着旅行包生活的。 C. 到时候告诉

答案是：B

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

3. We used to have cash advances. 回答 A. 我们以前是预支现金。 B. 我们使用已有的现金。 C. 我们习惯了预支现金。

答案是：A

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

2. Not all restaurants accept the card. 回答 A. 所有酒店都不接受此卡。 B. 并非所有酒店都接受此卡。 C. 所有酒店接受的不是此卡。

答案是：B

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

1. Can you fill me in? 回答 A. 你能替代我一下吗？ B. 你能为我填写吗？ C. 你能向我详细介绍一下吗？

答案是：C

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

If you are intending ____________ just one Schengen country, you will need to apply for the Schengen visa directly with

答案是：正确答案是：to visit

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

The processing time ____________ per embassy. 选择一项： A. various B. variety C. varies

答案是：正确答案是：varies

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Travellers, when ____________ the checks, have to sign the checks in the presence of the bank or service clerks. 选择一项

答案是：正确答案是：buying

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

— How would you like to go? —__________________. 选择一项： A. I.ll get in touch with the railroad B. I.d like

答案是：正确答案是：I'd like to fly to Frankfurt for a stay of two days

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

—__________________? — Yes, business class. 选择一项： A. Will you fly business class B. When do you plan to le

答案是：正确答案是：Will you fly business class

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

According to the dialog, all major budget decisions shall be approved by _________. 选择一项： A. the COO and the fina

答案是：正确答案是：the CEO and the financial officer

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

In Simon.s opinion, for which order do they need a budget increase?_________ 选择一项： A. None. B. The first.

答案是：正确答案是：The first.

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

If Susan.s calculations are correct, how much are they over budget?_________ 选择一项： A. About five hundred dollars.

答案是：正确答案是：About five thousand dollars.

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

According to the factory, how much more will it cost than initially projected?_________ 选择一项： A. Eighteen percent

答案是：正确答案是：Eight percent.

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

According to the dialog, what is the budget Simon and Susan are talking about for?________ 选择一项： A. The first ord

答案是：正确答案是：New equipment.

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Respecting your teammates _________. 选择一项： A. can discourage overall team spirit B. can keep everyone in a

答案是：正确答案是：can keep everyone in a good mood

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Being motivated means _________. 选择一项： A. you should practice swing outside of practice B. you should show

答案是：正确答案是：you should give your best in any circumstances

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Cooperation is a skill that _________. 选择一项： A. everyone should have B. can be sharpened during practice

答案是：正确答案是：can be sharpened during practice

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

According to the article, team spirit means _________. 选择一项： A. cooperation and motivation B. cooperation,

答案是：正确答案是：cooperation, motivation and respect

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

ammates who have team spirit _________. 选择一项： A. are better able to work together and achieve team goals B.

答案是：正确答案是：are better able to work together and achieve team goal

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

8.the state of not having something or not having enough of something回答

答案是：正确答案是：lack of

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

7.an additional slight advantage over somebody/something回答

答案是：正确答案是：an extra edge

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

6.to solve a problem, perform a task, etc.回答

答案是：正确答案是：deal with

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

5.to need or depend on somebody / something

答案是：正确答案是：rely on

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

4.extremely important回答

答案是：正确答案是：critical

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

3.to create or develop something

答案是：正确答案是：buil up

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

2.to have something as a result

答案是：正确答案是：compensate tor

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

1.to provide something good to balance or reduce the bad effects of damage, loss, etc.回答

答案是：正确答案是：lead to

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

To solve all the problems, you need a capable leader. 选择一项： 对 错

答案是：正确答案是“对”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Team work success is quite common in practice. 选择一项： 对 错

答案是：正确答案是“错”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

A good team should have a diversity of personalities. 选择一项： 对 错

答案是：正确答案是“对”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

To form a high performance team, you need many important factors. 选择一项： 对 错

答案是：正确答案是“错”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Team building skills are not so critical if you are only an employee. 选择一项： 对 错

答案是：正确答案是“错”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

A. 回答 is easy to get along wit. B. 回答 always makes careless mistakes. C. 回答 spends project money

答案是：A.Bob B.Larry C.Mary D.Bob E.Mary F.Larry G.Bob H.Larry I.Ma

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

1. help out 答案 1 2. get along 答案 2 3. worry about 答案 3 4. keen on 答案 4 5. as long as 答案 5

答案是：正确答案是：1. help out → to assist or aid (someone), esp. by shar

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

词义匹配，学习课文中的词汇。 1． preference 答案 1 2． interact 答案 2 3．facility 答案 3 4． proactive 答案 4 5． physically

答案是：正确答案是：1． preference → a greater interest in or desire for, 2

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

It.s important for today.s franchise-seekers to be aware that there are risks in franchise business. 选择一项： 对 错

答案是：正确答案是“对”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

People should be clear about the myths surrounding the success and failure rates of franchise businesses. 选择一项： 对

答案是：正确答案是“对”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

It is said about 4% of all businesses in the world are franchisee-worked. 选择一项： 对 错

答案是：正确答案是“错”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

Franchisor rules are usually very loose in the US, but strict in most other countries. 选择一项： 对 错

答案是：正确答案是“错”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

The franchisee.s success depends on the success of the franchisors. 选择一项： 对 错

答案是：正确答案是“错”。

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语

选项： A. what Toppers stood for B. share your experience C. saw their success D. to be great E. on my mind

答案是：1.B 2.H 3.C 4.A 5.D 6.E 7.F 8.G

更新时间:2023/4/3 12:59:00
出自:国家开放大学-商务英语 目前为： 2/2 页  首页   上页 下页 尾页