问题 更新时间2023/4/3 12:59:00 When a customer shouts rudely at you, you should__________.选择一项:a. argue back and protect yourselfb. keep calm and listen carefully to the customer c. keep quiet and leave the customer alone 答案 登录 注册 正确答案是:keep calm and listen carefully to the customer 出自:国家开放大学 >> 管理英语2