Situation: The woman is making a complaint that something is wrong with the machine.
M: Can I help you, madam?
W: Yes, I bought a washing machine in your shop last week. __________.
选择一项：
a. But it doesn.t work now 解析：对话中男士问有什么可以帮忙的，女士对自己购买的故障商品（something is wrong with the machine）进行投诉，所以回答说上周买的洗衣机不能用了，故选B。
b. I want to get my money back now
c. It costs too much
d. It works well now