搜题
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第1题

For the reasons of the negative message to be effective, they must be sender-oriented.
A.正确
B.错误
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第2题

Formal reports usually are written in a personal style, using first-person pronouns such as I, me, and you.
A.正确
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第3题

Generally, business communications that contain positive messages are organized in direct-indirect order.
A.正确
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第4题

Identifying the scope of a report enables the report writer to determine how much money to spend on gathering facts.
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