问题 更新时间2023/4/3 12:59:00 Which of the following statements is TRUE according to the passage?选择一项:a.You needn.t say sorry to those angry customers.b.When the customers complain, you needn.t listen carefully.c.You should relax yourself and try to understand the angry customers. 答案 登录 注册 正确答案是:You should relax yourself and try to understand the angry customers. 出自:国家开放大学 >> 国家开放大学管理英语2