Suppose you are Henry.Last month,you bought a Canon digital camera from JD.com and found that the lens didn.t work properly.You asked for a new one and found that there were some scratches on the screen when the
new camera arrived.You are writing to complain about it:
describe the problems clearly;
ask for a replacement of the camera;
ask for compensation or a 10%discount;
end the complaint letter.

Dear Sales Manager, This is Henry. Last month,I bought a Canon digital camera on JD.com. When the new camera arrived,I found that the lens was not working properly and there were some scratches on the screen.I strongly request the company to replace my camera and compensate me according to the contract or give me a 10% discount. I hope my complaint can get the company's attention and be resolved as soon as possible! Complainant:Henry December 30,2019