Write a complaint letter.You just bought a smartphone and found that the phone doesn.t work properly.You may
include the information below:
·when and where you bought the phone;
●description of the problems;
·your expected solutions to the problems.

Dear XXX,I bought a XXX mobile phone from your website on June 1.You promised that this mobile phone is the best in your store with the latest features.You also guarantee that it has a one-year warranty period. However,you know that the mobile phone will not work normally after a week.I don't want to complain too much here.What I want is a new replacement. Thank you for your quick and proper reply.Thank you for your quick and proper reply.Thank you and regards,xxx. 参考答案二： A letter of complaint Dear Mr./MS,Hello,this is Li Hua.I bought a Nokia mobile phone in your shopping mall on September 2. The price is yuan. I loved it the last three days. But two days later,on the sixth day,I was chatting with my friend on the phone in the morning. Suddenly,I couldn't hear my friend's phone call.He couldn't hear me.I dial again and again,but I can't get the number. Now I try again,but I can't get through. I believe there must be something wrong with the mobile phone. Now I'm writing to tell you that I want you to change one so that I can get your reply.